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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia Contino

May 4, 2024

5  out of  5 rating by Patricia Contino
"My father recently passed away and I had to make multiple calls to State Farm to help me in the settling of his estate as pertaining to insurance. Not only did he have auto insurance on 2 cars, but also for his home and his rental property. Brianne was very helpful and patient during this difficult time. She was helpful in assisting with advice on how to move forward. Whenever I would call the office and request her, the office would notify her and she would return my call within the hour. She always was kind and extremely willing to help in any way she could. Honestly, Brianne made what could have been a painful chore into a smooth process."
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Clifton Williams

May 3, 2024

5  out of  5 rating by Clifton Williams
"Excellent customer service and a family atmosphere. Everyone makes you feel welcomed ☺️"
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Robert Chadwick

May 3, 2024

5  out of  5 rating by Robert Chadwick
"Had my truck towed to the shop the next day, prompt service!"
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Rebecca Legates

May 3, 2024

5  out of  5 rating by Rebecca Legates
"Brianne was so helpful and pleasant to work with. I so appreciated her assistance with my car insurance concerns."
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Shaun Blevins

May 3, 2024

5  out of  5 rating by Shaun Blevins
"Love talking to the people here! Great communication and great understanding just blessed for people like that and Alexis you are amazing thank you so much for helping me! Amazing service!!"
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Duane Donovan

May 1, 2024

5  out of  5 rating by Duane Donovan
"All good and on point very courteous thanks again"
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S MOSLEY

April 30, 2024

5  out of  5 rating by S MOSLEY
"Exceedingly fast service! Thanks so much!"
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Nicholas Bialota

April 30, 2024

5  out of  5 rating by Nicholas Bialota
"They are an amazing team. Matt Basile and Krista Brown have been taking care of my policies for a long time and are always there to answer any questions I have with all of my life events changes. So happy to have them and their team at State Farm."
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Gary Drejka

April 30, 2024

5  out of  5 rating by Gary Drejka
"Excellent People and great customer service. I recommend them for your business"
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Kristin Couden

April 29, 2024

5  out of  5 rating by Kristin Couden
"Excellent service"
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Brenda Waite

April 26, 2024

5  out of  5 rating by Brenda Waite
"Everyone is so friendly and helpful. They are amazing to work with and chat with! Wouldn’t use anyone else for our insurances."
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Tina Lane

April 26, 2024

5  out of  5 rating by Tina Lane
"I spoke to Jennifer Waski who helped give me a quote and got me set up with a new policy. She was very friendly, understanding, sweet, knowledgeable, honest, and a very upbeat pleasant personality. Not only her, but everyone at the office has always been super kind, helpful, respectful, and responsive. Matt Basile and his team have been awesome!"
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James Del Giudice

April 25, 2024

5  out of  5 rating by James Del Giudice
"Excellent service. Josh was a pleasure to work with. I could not have asked for a better experience"
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Liz Hauser

April 25, 2024

5  out of  5 rating by Liz Hauser
"I’ve had great interactions with this agency and the staff. They are very responsive and knowledgeable. Brianne was super helpful and so nice! I highly recommend this agency for all your insurance needs."
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Stephanie Miller

April 24, 2024

5  out of  5 rating by Stephanie Miller
"Fred was amazing!! He called my apartment complex and made sure that the information was correct so I could get renters insurance 10 minutes before signing my lease. I appreciate all his help very much!"
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Aleta Hannah-Brown

April 24, 2024

5  out of  5 rating by Aleta Hannah-Brown
"State Farm employees have been very helpful. Thank you."
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Kassie Shockley

April 24, 2024

5  out of  5 rating by Kassie Shockley
"Josh helped me and my family get everything sorted and was very quick and easy!"
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Second 2NONE

April 24, 2024

5  out of  5 rating by Second 2NONE
"Krista is very helpful and diligent."
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Rick Tobey

April 24, 2024

5  out of  5 rating by Rick Tobey
"Fantastic service"
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Kevin Waltz

April 18, 2024

5  out of  5 rating by Kevin Waltz
"Excellent people would not go anywhere else"
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Joseph Blevins

April 17, 2024

5  out of  5 rating by Joseph Blevins
"Had to file a claim on a hit and run. Great service!"
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George Houck

April 17, 2024

5  out of  5 rating by George Houck
"State Farm has gone from one of my insurance companies to being the go to and only due to the staff and their willingness to communicate openly."
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Tyler Hill

April 17, 2024

5  out of  5 rating by Tyler Hill
"I only have Great experiences and interactions with everyone who works at Matt Basile's office. Ms. Tammy is great and Ms. Jana is always super helpful."
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David Miller

April 15, 2024

5  out of  5 rating by David Miller
"First-rate service every time"
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Peggy Bell

April 15, 2024

5  out of  5 rating by Peggy Bell
"I just had the pleasure of speaking with Brianne at Matt Basile agency. She is so helpful and caring. I have talked with other businesses and Brianne knows the true definition of customer service. We needed a copy of the declaration page, and she could have easily said '"download it yourself", but instead she sent it to me within 5 minutes and wanted to know if we needed anything else. Brianne is fabulous to work with and I highly recommend her for any of your insurance needs."