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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bailey Suter

Bailey Suter

November 19, 2024

5  out of  5
rating by Bailey Suter
"Krista made getting insurance for the first time very smooth and simple! Me and my fiancé have state farm they have the best rates and are always willing to help anyway they can!"
We responded:
"Thanks for taking the time to give us a review Bailey. I’m really happy we were able to make your insurance buying experience a positive one. Thanks for choosing us!"
Profile photo of Stephany Baize

Stephany Baize

November 19, 2024

5  out of  5
rating by Stephany Baize
"Fred was extremely helpful when I needed to add a vehicle to our plan!"
We responded:
"Thanks Stephanie!"
Profile photo of Rosa Hughes

Rosa Hughes

November 15, 2024

5  out of  5
rating by Rosa Hughes
"Josh handled all my needs & answered my questions! And even saved me some money! Thank You."
We responded:
"Glad to hear it, welcome Rosa!"
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scott ponsell

November 15, 2024

5  out of  5
rating by scott ponsell
"Working with Brianne she is Fantastic and very knowledgeable keep up the great work"
We responded:
"Thank you Scott, we appreciate you!"
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Claire Motley

November 14, 2024

5  out of  5
rating by Claire Motley
"Very pleasant and very helpful with suggestions. Answered all of my questions. ."
We responded:
"Thanks for choosing us Claire, we appreciate you!"
Profile photo of Tesha Quail

Tesha Quail

November 14, 2024

5  out of  5
rating by Tesha Quail
"Krista is the BEST!! She remembers every detail about you. She is smart and quick, truly the epitome of excellent customer service."
We responded:
"Happy to hear that, thanks for continuing to choose us as your instance agency Tesha!"
Profile photo of Ashley

Ashley

November 11, 2024

5  out of  5
rating by Ashley
"Quick response, Fred was very nice and efficient. I am glad I started and finished with State Farms. This was the only quote I needed."
We responded:
"Ashley, welcome to our agency. We are happy we could show you value when choosing your insurance agency!"
Profile photo of Allison Smith

Allison Smith

November 10, 2024

5  out of  5
rating by Allison Smith
"Thank You for taking care of my insurance for my home and auto, your patience and professionalism really made a difference"
We responded:
"Thanks Allison!"
Profile photo of Stephanya Moran

Stephanya Moran

November 8, 2024

5  out of  5
rating by Stephanya Moran
"Very helpful staff adjusting my policy as I began a new job"
We responded:
"Glad we could help Stephanya, thanks for your continued business!"
Profile photo of Sharmin Fox

Sharmin Fox

November 6, 2024

5  out of  5
rating by Sharmin Fox
"Friendly service and the transaction was super easy!"
We responded:
"Thanks Sharmin, we appreciate it!"
Profile photo of Sonia Cortes

Sonia Cortes

November 1, 2024

5  out of  5
rating by Sonia Cortes
"All the ladies at this office are very pleasant to work with. Always there to help and most of all they make me feel very secure that I am working with a staff that are very professional and very knowledgeable at what they do. Amazing people at this office!!!!! Great customer service!"
We responded:
"Thanks Sonia, we appreciate your continued business and are happy your experience was as it should be!"
Profile photo of Sonya Evans

Sonya Evans

October 30, 2024

5  out of  5
rating by Sonya Evans
"Brianna Pass with Matt Basile’s State Farm office has been helping me with my mother’s insurance coverage. She was very helpful and informative and pleasure to deal with. I would highly recommend their office for your Insurance needs."
We responded:
"Happy to hear we are taking good care of your family. Thanks Sonya we appreciate you choosing us as your insurance agency!"
Profile photo of franklin keen

franklin keen

October 28, 2024

5  out of  5
rating by franklin keen
"my questions are always answered they are always polite with little to no wait time would refer matt basile to all my friends and family"
We responded:
"We truly appreciate your business over the years Franklin. Thanks for continually choosing us as your insurance agency here in Delaware!"
Profile photo of John Davis

John Davis

October 25, 2024

5  out of  5
rating by John Davis
"Very helpful and understanding. Thanks"
We responded:
"Thanks John!"
Profile photo of Doris Holstein

Doris Holstein

October 25, 2024

5  out of  5
rating by Doris Holstein
"I called your office today to get a quote for my 85 year old father, he just bought a car yesterday. I was lucky enough to have Fred answer my call, as he was exceptional in helping me! I have never had such excellent customer service! He was very efficient and professional and went straight to work helping me and answering all my concerns. He is an asset to your office. Please recognize Fred for his exceptional customer care. Thank you, Doris Holstein"
We responded:
"That’s great to hear Doris. Thanks for thinking of is and choosing us to help your dad!"
Profile photo of Rhonda Evans-Jackson

Rhonda Evans-Jackson

October 23, 2024

5  out of  5
rating by Rhonda Evans-Jackson
"Krista Brown is simply amazing. Fast service and very informative!! I love my State Farm!!"
We responded:
"Happy to hear that, we appreciate it Rhonda!"
Profile photo of Sue Per

Sue Per

October 23, 2024

5  out of  5
rating by Sue Per
"Recently I sent an inquiry for an insurance quote. Since I initiated contact I was kinder to the callers. As a senior citizen I am bombarded by calls concerning Medicare, Medical Equipment, etc. Most irritating. Fortunately I received a call from Joshua Stamm from this office. He patiently explained the insurance options available for me and I happily stopped at the office to do the paper work. It was a good deal. His people skills were exemplary. (Also the nerdness was strong in him but since I am a nerd and proud, we got along great.) I strongly recommend this office for your insurance and financial needs."
We responded:
"Sue, thank you for taking the time to review our office. We truly appreciate the feedback and of course for placing your insurance with our agency. "
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Michael Edwards

October 17, 2024

5  out of  5
rating by Michael Edwards
"Very fast and professional with anything I need."
We responded:
"Thanks Michael!"
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c huffman

October 15, 2024

5  out of  5
rating by c huffman
"Easy and simple to update my insurance"
We responded:
"We appreciate it, thanks!"
Profile photo of Sherley Pouloute

Sherley Pouloute

October 15, 2024

5  out of  5
rating by Sherley Pouloute
"Thank you guys, especially Krista. You guys make everything so easy to deal with and customer service is always phenomenal."
We responded:
"Very happy to hear that thanks for choosing us as your insurance agency Shirley!"
Profile photo of Gwen Coleman

Gwen Coleman

October 14, 2024

5  out of  5
rating by Gwen Coleman
"Thank you so much krista…"
We responded:
"Thanks Gwen, we appreciate you!"
Profile photo of Chris Blades

Chris Blades

October 11, 2024

5  out of  5
rating by Chris Blades
"Fred from State Farm Matt Basile’s office has been a pleasure to work with. We talked months ago and his follow up has been well above average and finalizing the change yesterday was great. Thank you so much and team!"
We responded:
"Thank you Chris, we appreciate your business. Welcome to our agency!"
Profile photo of Verna Banks

Verna Banks

October 11, 2024

5  out of  5
rating by Verna Banks
"Thank you Krista for your help and recommendations. Looking forward to working with you in the future."
We responded:
"Thank you Verna, we appreciate you!"
Profile photo of Greg Christmas

Greg Christmas

October 5, 2024

5  out of  5
rating by Greg Christmas
"I was very pleased the way the agents and representative handled my claims and questions, they were very professional"
We responded:
"Happy to help, thanks for choosing us for as your business and trust Greg!"
Profile photo of Shawn Glassmeyer

Shawn Glassmeyer

October 4, 2024

5  out of  5
rating by Shawn Glassmeyer
"They are quick to respond and take good care of you"
We responded:
"Thanks Shawn, we appreciate it!"