Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bernard Miller

September 22, 2023

5  out of  5 rating by Bernard Miller
"Alexis was super helpful. And knowledge of all you offer."

Rishi Sawhney

September 21, 2023

5  out of  5 rating by Rishi Sawhney
"Excellent experience and superior, personalized customer service. Very competitive quotes and prompt responses on all my questions. Krista Brown helped make the insurance process much easier and more efficient, which is exactly what I needed. I highly recommend State Farm to anyone with insurance needs."

Christopher Lehman

September 20, 2023

5  out of  5 rating by Christopher Lehman
"Alexis left me a message to speak to possible discounts. This was critical especially with the rates increasing in the state of Delaware. So was very knowledgeable, and took the time to meet with me on short notice to discuss my options. I am in a much better position now than when I entered the office today. Thank you Alexis."

Deborah Carosella

September 20, 2023

5  out of  5 rating by Deborah Carosella
"Matt and his team have always provided courteous, professional service and have consistently met all of my needs and answered any questions I may have. Today, Krista, quickly and cheerfully updated an auto insurance policy for me"

Megan Ervin

September 20, 2023

5  out of  5 rating by Megan Ervin
"The best customer service! I have been with this agent for over ten years, anytime I need to make a change or add to my policy it is done right away! Always so pleasant to talk to."

Debbie Loux

September 20, 2023

5  out of  5 rating by Debbie Loux
"I needed to understand a slightly complicated bill and Briane had the patience and professionalism to help me sort it out! I’d recommend working with this agency and agent."

Deanna Michele

September 19, 2023

5  out of  5 rating by Deanna Michele
"I’ve been with this company for years and have always been treated amazing!!!"

Doug Cesky

September 19, 2023

5  out of  5 rating by Doug Cesky
"Moved from MD to DE. We had limited responses from our other insurance company. Fred has been a pleasure to work with. He listened to our needs and gave us options to choose from. Fred returned emails and calls within 24 hours and I always felt he was there to put us in the best position possible. I hope to be able to work with Fred for years to come and also have someone I would be willing to refer to others."

richard horvath

September 19, 2023

5  out of  5 rating by richard horvath
"Hi, Josh was very pleasant and professional answered all my questions and then some, he seems to know what he's talking about with out saying I'll have to get back to you. It's comforting to know that Josh and Matt Basil's staff giving me confidence that they have my back."

David Ratti

September 19, 2023

4  out of  5 rating by David Ratti
"The staff are very professional and nice but my rates for every account I have gone up,I have no claims or tickets,nothing,I was told rates go up for every one"inflation"other than premium increases for low risk people.They are friendly..Take this information and make your own decisions.."

Diana Dolan-Beulah

September 18, 2023

5  out of  5 rating by Diana Dolan-Beulah
"Fred Waski was an absolute pleasure to work with! He was very prompt and answered all questions! He was thorough and helped us every step of the way with our insurance! Great personality and very friendly!! Highly recommend!!! Thanks for everything, Fred!"

Erve Joseph

September 18, 2023

5  out of  5 rating by Erve Joseph
"I spoke wish one of the most talented agent,he knows very well his subject and guide right where i needed."


September 15, 2023

5  out of  5 rating by Oscar
"I have had a good experience with this company so far, all the staff is very helpful. Had an issue with my drive safe and Fred helped me out keeping me updated the whole time and made everything very easy."

Sarah Sheila Birnbach

September 14, 2023

5  out of  5 rating by Sarah Sheila Birnbach
"Josh was proactive, responsive, and thorough. I appreciate his attention to every detail. His customer service skills are excellent. He is an asset to your agency."

Courtney Smith

September 14, 2023

5  out of  5 rating by Courtney Smith
"Alexis had great customer service and staff was very friendly she took care of an issue and it's not been a problem sinxe"

Nancy Rawlings

September 14, 2023

5  out of  5 rating by Nancy Rawlings
"Krista was very knowledgeable and polite. I appreciated her helping me with everything I needed. Thanks Krista"

McNair Anita

September 13, 2023

5  out of  5 rating by McNair Anita
"Krista at State Farm is such an Asset to the company. She has excellent Customer Service, and genuinely cares for her customers, professionally. My mother is elderly, and Krista helps her with all questions pertaining to policy with a smile. Thank you Krista, for your Superior Customer Service. It does not go unnoticed."

Tiffani Masten

September 11, 2023

5  out of  5 rating by Tiffani Masten
"Jen was amazing! She was professional and took care of our family needs. She not only added son but saved us HALF of what we were spending!"

Maggie Horak

September 10, 2023

5  out of  5 rating by Maggie Horak
"They are great and even do home loans. Great folks to work with."

Renee Thompson

September 8, 2023

5  out of  5 rating by Renee Thompson
"I like having insurance with State Farm they understand you and help you they go the extra mile to help I thank you so much star farm"

Norma Machado

September 8, 2023

5  out of  5 rating by Norma Machado
"Matt was very helpful and professional in helping me choose the appropriate package for my needs."

Next Step Environmental Services

September 5, 2023

5  out of  5 rating by Next Step Environmental Services
"Krista and the team of Matt Basile are above and beyond! I use them for both my businesses and my personal insurance. Excellent customer service! Highly recommend! Heather Winslow"

Christine Spencer

September 1, 2023

5  out of  5 rating by Christine Spencer
"Jana was absolutely awesome! I needed tow assistance she jumped right in and walked me through it ! She stayed on the phone while I was on roadside assistance the whole time helping through it since it was difficult to understand the gentleman due to his accent but she never got frustrated and was willing to help me through this process definitely recommend her and Matt basille tesm they are always helpful!"

Kayla Mason

September 1, 2023

5  out of  5 rating by Kayla Mason
"Helped me make my move to Maryland much smoother! Jennifer always got back to me in a timely manner and answered all of my questions."

holly Balika

August 31, 2023

5  out of  5 rating by holly Balika
"Great office that is there to help right away"