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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bailey Milligan

Bailey Milligan

May 5, 2025

5  out of  5
rating by Bailey Milligan
"Kiley was super helpful! I’m moving states and insurance is obviously one of the not fun parts that come along with that. She was super easy to get ahold of and she made the process so smooth."
We responded:
"Happy to hear that, thanks so much for your business and trust, we appreciate you Bailey!"
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Mark Kennedy Sr.

May 1, 2025

5  out of  5
rating by Mark Kennedy Sr.
"This is a very good insurance company and I'll recommend them to anyone"
We responded:
"Thank you Mark, we appreciate you!"
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Theresa Lawlor

May 1, 2025

5  out of  5
rating by Theresa Lawlor
"Jennifer Waski demonstrated incredible professionalism and possesses extensive knowledge of the company's policy plans. She is kind, respectful, and genuinely easy to talk and work with. She identified plans that could help me save money, which is a significant benefit for everyone in today's economy. Jennifer made updating all my personal information and adding another driver feel seamless. She made sure to ask if I had any questions after each policy change and after providing any additional information to ensure my understanding. She provided a comprehensive overview of my policy after our changes to identify any potential gaps and ensure everything was complete. Jennifer is a phenomenal asset to State Farm, and I would not hesitate to contact her for any assistance at any time. Thank you for your excellent service."
We responded:
"Wow, thank you so much for taking the time to put together such a great review! We appreciate your business and trust."
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Belfrey78 - Dick Stausebach

April 30, 2025

5  out of  5
rating by Belfrey78 - Dick Stausebach
"Krista was very helpful and patient with all my questions. I switched my auto and home policies to SF."
We responded:
"Great to hear, welcome you out agency. Thanks for choosing us for your insurance needs!"
Profile photo of Dawn J

Dawn J

April 30, 2025

5  out of  5
rating by Dawn J
"Frank and his wife are always amazing to work with. We (mother, daughter and cousin) go to them with all of our insurance needs. They readily answer all of my questions and insure (pun intended) complete and total understanding of every step of the insurance process. I never dreamed the processes for homeowners, auto, etc…could be so easy."
We responded:
"Thanks Dawn we appreciate you!"
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Leona Adkins

April 30, 2025

5  out of  5
rating by Leona Adkins
"Fred was very friendly and helpful. He answered all my questions, made adding an additional vehicle and modifying my current vehicle coverage very easy. He also followed up very quickly to update me on my question he had to look into with underwriting. Thank you for your great customer service and knowledge."
We responded:
"That’s great to hear Leona, thanks again for your business we appreciate you!"
Profile photo of Kaleb Pritchett Warncke

Kaleb Pritchett Warncke

April 30, 2025

5  out of  5
rating by Kaleb Pritchett Warncke
"Wonderful experience! Fred was polite and was able to help me over the phone super fast and easy! 10/10 recommend!"
We responded:
"Great, thanks for taking a minute Kaleb. We appreciate you!"
Profile photo of Kim Diehl

Kim Diehl

April 29, 2025

5  out of  5
rating by Kim Diehl
"Fred was such a pleasure to work with. He went above and beyond to help me with my insurance questions and to fill out all the necessary paperwork that went along with the reason I stopped in. He was very knowledgeable, super friendly and so helpful!"
We responded:
"Thanks Kim we appreciate you!"
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Michelle Elzey

April 29, 2025

5  out of  5
rating by Michelle Elzey
"Excellent service! Highly recommend them for all your needs! Could not ask for a better company! Thank you"
We responded:
"Thanks Michelle, glad to hear it!"
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W Simon

April 29, 2025

5  out of  5
rating by W Simon
"Fred was very friendly and courteous. He was prompt with helping me wit my request."
We responded:
"Very happy to hear that, thanks for your business and trust!"
Profile photo of J Mess

J Mess

April 28, 2025

5  out of  5
rating by J Mess
"State Farm has always done right by my family and myself. The office staff is always helpful, professional, and a pleasure to work with."
We responded:
"We appreciate you!"
Profile photo of Tavika Buie

Tavika Buie

April 24, 2025

5  out of  5
rating by Tavika Buie
"I was pleased with the company they talked me through and give me the best quotes, that best fit me and I was pleased"
We responded:
"Very happy to hear that Tavika welcome to our agency!"
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glenn james

April 22, 2025

5  out of  5
rating by glenn james
"Good Work"
We responded:
"Thanks Glenn!"
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Ryan Hom

April 21, 2025

5  out of  5
rating by Ryan Hom
"Krista was very helpful today being able to reduce the cost of my wife and my auto policy. In addition, she was able to help us save money for our homeowner’s insurance premium. She was very pleasant and helped us meet our needs during our time today."
We responded:
"Very happy to hear we provided you with the service we expect and were able to show some value, thanks Ryan!"
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Fay Blake

April 21, 2025

5  out of  5
rating by Fay Blake
"Prompt, courteous service. Very customer centered. Excellent !!!!!"
We responded:
"Thanks Fay!"
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richard tobey

April 21, 2025

5  out of  5
rating by richard tobey
"Always very pleasant and always answered my questions. I would highly recommend to anyone."
We responded:
"Thanks for the great recommendation Richard! "
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Janelle Hyde

April 18, 2025

5  out of  5
rating by Janelle Hyde
"She was very helpful and understanding."
We responded:
"Great, thanks Janelle we appreciate you!"
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deshara turner

April 17, 2025

5  out of  5
rating by deshara turner
"I have been with these guys for 5 years and service is amazing and understanding I have car insurance and homeowners insurance they are stuck with me for life .Agent (Jana) made my mourning she took her time in listening and making sure my needs where met ! Did I mention she is sweet as pie and her customer service is amazing which is really rare these day !"
We responded:
"Thanks for taking the time Deshara. We appreciate your business and look forward to serving you for years to come!"
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brianna bleen

April 17, 2025

5  out of  5
rating by brianna bleen
"Kristen was a great help! Very friendly! 5 stars!!!!"
We responded:
"Thanks Brianna!"
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Phoreiin’s

April 15, 2025

5  out of  5
rating by Phoreiin’s
"Fred was very helpful today and got me the best quote !! Definitely recommend!!"
We responded:
"Happy to hear that. Thanks for the recommendation!"
Profile photo of Randy G Hultman

Randy G Hultman

April 14, 2025

5  out of  5
rating by Randy G Hultman
"Matt Basile's agency has provided all of our insurance service for years and we couldn't be happier. We use State Farm's banking services as well, and Matt Basile is our investment adviser. First rate service! Now my son is joining!"
We responded:
"Thanks Randy, it’s been our pleasure!"
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Beverly Wilkerson

April 9, 2025

5  out of  5
rating by Beverly Wilkerson
"Fred is very personable, bubbly and kind. Speaking with him was a very pleasant experience"
We responded:
"Happy to hear that Beverly. We truly appreciate you!"
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Robin Caldwell

April 8, 2025

5  out of  5
rating by Robin Caldwell
"The Matt Basil agency is amazing I've always had great customer service they've always informed me of new things that could be of helped me to lower my cost or that I might need the people are so friendly and very helpful Matt has a great team"
We responded:
"Awesome, thanks Robin we appreciate you!"
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mark falkner

April 4, 2025

5  out of  5
rating by mark falkner
"I called State Farm insurance and Krista took good care of me.I was able to save over a thousand dollars a year.She was very professional and knowledgeable with many years of experience.It was amazing how fast she got all the paperwork done and I was out the door.Jana was very nice to me as well.Matt is very lucky that he has such a qualified team.Thank you again for the wonderful experience!!!"
We responded:
"That’s great to hear Mark. Thanks so much for choosing us to help you with your insurance needs. Welcome to our agency!"
Profile photo of William Settle

William Settle

April 2, 2025

4  out of  5
rating by William Settle
"Riley is very pleasant and professional. She was extremely helpful, an great way to be in service of the customer, she mastered that art and skill."
We responded:
"Thanks William, please let us know what we can do to earn that last star. "