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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amberly Gearhart

May 25, 2023

5  out of  5 rating by Amberly Gearhart
"Jennifer was amazing! So helpful and friendly!"

Kathleen Heisler

May 24, 2023

5  out of  5 rating by Kathleen Heisler
"Fred was very helpful to getting my vehicle insured. He truly made the experience very quick and answered all my questions. Thanks so much!"

Mamoon Mahmoud

May 24, 2023

5  out of  5 rating by Mamoon Mahmoud
"Krista Brown was welcoming and professional and she did great job providing the service I need in short period of time"

Barbara Hall

May 23, 2023

5  out of  5 rating by Barbara Hall
"I want to thank Josh for his patience while setting up my house insurance policy. Josh was very helpful, considerate and explained everything clearly to me."

Chuck Spencer

May 22, 2023

5  out of  5 rating by Chuck Spencer
"Just got my Life Policy from Amy Skay! Best decision I made. Thank you!!"

Kaley Spencer

May 22, 2023

5  out of  5 rating by Kaley Spencer
"Just transferred from Nationwide to Matt Basile State Farm. Jana Gindhart was very helpful w/the transition. Very quick & responsive office!"

Ray Reinhold

May 22, 2023

5  out of  5 rating by Ray Reinhold
"Very nice interaction. All details explained. Would definitely recommend to friends."

Natasha Dorsey

May 21, 2023

5  out of  5 rating by Natasha Dorsey
"Jennifer waski from the Dover office was so wonderful with helping me start a new policy with your company, we talked like we knew each other's for years and she made me feel like i was the most valuable that won the lottery. I would recommend everyone to your company"

Justthetruth Thatsallwewant

May 19, 2023

5  out of  5 rating by Justthetruth Thatsallwewant
"Great experience Recommend to everyone"

Joyce Andrasz

May 19, 2023

5  out of  5 rating by Joyce Andrasz
"I was being billed monthly on my account which I always paid yearly. I called several times to have the problem resolved but still kept getting billed monthly. Finally, I spoke to Brianne Pass and she was able to resolve the issue. She even followed up to make sure the issue was resolved. Brianne's professionalism and taking the time to resolve the issue is greatly appreciated. Thank you, Brianne."

Lynda Montoro

May 18, 2023

5  out of  5 rating by Lynda Montoro
"I am happy with the service I was presented with. And that it was taken care of quickly. I would referr anyone to them."

Christopher Strehle

May 18, 2023

5  out of  5 rating by Christopher Strehle
"Alexis is awesome,,"

William Likens

May 17, 2023

5  out of  5 rating by William Likens
"Always a pleasure in interacting with State Farm associates!"

Diana Tyson

May 17, 2023

5  out of  5 rating by Diana Tyson
"Very responsive and quick to resolve issues. Love my insurance people!"

Franklin Dear

May 16, 2023

5  out of  5 rating by Franklin Dear
"Jenn and the crew are the best. When I need something they are there to help out. So give Matt basile office a call and talk to jenn or Alexa."

charles mahammitte

May 16, 2023

5  out of  5 rating by charles mahammitte
"My experience with Josh was the best."

Natasha Gomez

May 16, 2023

5  out of  5 rating by Natasha Gomez
"Jennifer is absolutely the best, help me understand everything about my policy."

Olivia Miller

May 16, 2023

5  out of  5 rating by Olivia Miller
"I have been a loyal customer of State Farm Insurance for several years now, and I cannot express enough how satisfied I am with their services. From their comprehensive coverage options to their exceptional customer service, State Farm has consistently proven to be a reliable and trustworthy insurance provider.What truly sets State Farm apart from other insurance providers is their outstanding customer service. Every interaction I have had with their representatives has been a pleasant and professional experience. The State Farm team is knowledgeable, responsive, and always willing to go the extra mile to address any concerns or inquiries I may have. Whether it's clarifying policy details or assisting with the claims process, State Farm's customer service consistently exceeds my expectation. Also I love Krista Brown and the rest of Matt Basiles Team! They are always prompt and get me the best rates for auto,life and renters insurance!"

Nikki Duffy

May 16, 2023

5  out of  5 rating by Nikki Duffy
"Jennifer is the most helpful and nicest agent you could ever have…don’t want to ever go anywhere else"

George Black

May 16, 2023

5  out of  5 rating by George Black
"Josh was very helpful in switching to State Farm. He made everything easy and provided great value."

Bree Piazza

May 15, 2023

3  out of  5 rating by Bree Piazza

Delores Thomas

May 12, 2023

5  out of  5 rating by Delores Thomas
"I called Matt Basile State Farm Agency on May 12, 2023. I was very fortunate to get customer representative Brianne. I had to update my insurance plan. Brianne took a short period of time to accomplish the change and got back to me immediately. I really appreciate her customer care."

Michelle Lesher

May 11, 2023

5  out of  5 rating by Michelle Lesher
"Josh Garreffa was so easy to work with and made the switching process understandable and painless. He has a wealth of knowledge that can answer your questions and save you money! Thank you, Josh!"

Drew Hughes

May 10, 2023

5  out of  5 rating by Drew Hughes
"Matt's team is incredibly responsive and easy to work with. Alexis helped us navigate insuring a new driver and finding the best discounts for him!"

Troy Watkins

May 6, 2023

5  out of  5 rating by Troy Watkins
"Josh was extremely patient although I literally asked him sooo many questions.....he was very knowledgeable and detailed in his responses. Because of him I switched to State Farm after being with another company for 20+ years, thanks again Josh for your outstanding customer service!"