State Farm® Insurance Agent Matt Basile
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Pennypacker
March 24, 2026
"Great customer service and very knowledgeable to navigate the insurance complexity. Thanks!"
Kwame Kyei-Baffour
March 20, 2026
"Fast service and quick response"
"Thanks Kwame, we appreciate you!"
Linda McDonald
March 20, 2026
"Fred responded quickly and friendly. Thank you."
"Happy to hear it, thanks for choosing us as your insurance agency Linda!"
Veronica Encarnacion
March 18, 2026
"Great insurance rates, Amazing client service, definitely worth it I recommend Matt Basile - State Farm Agency 🤩"
"Veronica, thanks so much for the great review. We really appreciate you choosing us as your insurance agency!"
Melania Moore
March 17, 2026
"I need boaters insurance and the employee who I was originally working with Krista, was out so I was transferred to a different person, Danielle. Both ladies had outstanding customer service and got me what I needed quickly and professionally. Danielle even told me about the upcoming discounts that were being offered. She also made sure I had every discount available. No one else has been able to best your insurance prices and every time I call I get a real person that is always helpful and kind. Thank you!"
"That’s great information thanks Melania. We strive to give consistently good service to our customers no matter which team member you work with. Thanks for choosing us as your insurance agency!"
Roxanne Carroll
March 16, 2026
"Fred was very helpful!"
"Thanks Roxanne, we appreciate you!"
Rebecca Picasso
March 16, 2026
"Always have excellent service with this office! 10/10 recommend."
"Thanks so much Rebecca!"
Aja Cartha
March 16, 2026
"Very helpful. Excellent customer service. I would definitely recommend!!"
"Thanks Aja, we appreciate it!"
Robin Caldwell
March 14, 2026
"The Matt Basil agency is amazing I've always had great customer service they've always informed me of new things that could be of helped me to lower my cost or that I might need the people are so friendly and very helpful Matt has a great team"
"Awesome, thanks Robin we appreciate you!"
Heather Johnson
March 13, 2026
"Christa was a pleasure to work with. She quickly processed all of my insurance change requests and provided expert advice. Out of all the phones calls I made today, speaking with her was by far the easiest. I was never put on hold and had all of my changes made in 15 minutes. A phone call I was dreading ended up being the easiest and fastest of them all."
"I’m so happy to hear Heather, we really appreciate your business and trust over the years. We’re looking forward to working with you for a long time to come. Have a great weekend!"
Nani Gomez
March 13, 2026
"Fred is an amaaaazing soul to speak with and the customer service is a 100/10!!!! This agency is a pleasure to work with!"
"Agreed, thanks so much for the kind words. We are happy to be your insurance agency! Nani!"
Cheryl Henderson
March 13, 2026
"Fred was nice and polite."
"Happy to help Cheryl, that’s for choosing us as your insurance agency here in Delaware!"
Kellie Walters
March 12, 2026
"I have used Matt Basiles office for years. We just worked w Josh for our home owners ins. And we were very pleased working with him. Give him a call to see how he can help you. Thanks Josh."
"Kellie, thanks for your business. We truly appreciate you!"
mary beth Helsel
March 11, 2026
"Josh was great with customer service! He addressed my problem and corrected it in a timely manner.🙂"
"Great, thanks for the kudos Mary Beth. We are happy to help and appreciate you choosing us as your insurance agency!"
Kendall Harris
March 9, 2026
"I had a very pleasurable experience working with Krista Brown. I communicated my goals and budget when it came to looking for insurance. She not only helped me bundle everything I was looking for significantly within my budget, but also educated me on ways to decrease the cost even further like completing the defensive driver’s certificate. It was a pleasure working with her and her team and I highly recommend them for others."
"Thanks so much for taking the time to give us some kudos Kendall. We truly appreciate you choosing us as your insurance agency here in Delaware and are looking forward to working with you for years to come!"
Ethan Buttridge
March 6, 2026
"Jen Waski was super helpful and super informative of all of the choices with our policies. She’s a pleasure to work with and talk to we hope to have her has our agent for the foreseeable future for all our insurance needs. Jen definitely needs a raise for all her hard work she has done for us."
"Thanks for taking the time to give us some kudos Ethan, I will keep that in mind. We appreciate you choosing us as your insurance agency!"
Arlette Ballenger
March 6, 2026
"Mr. Fred was very nice and professional. The other staff I came in contact with was also very nice and professional. Great team!"
"Thanks for the kind words, thanks Ariette! We are happy to be your insurance agency!"
Donald Schneck
March 5, 2026
"Josh is super easy and always a pleasure to deal with…"
"Happy to hear that, thanks Donald!"
Shamekia Horsey
March 5, 2026
"Excellent Customer Service And Very Good Communication"
"Thanks Shamekia, we appreciate you choosing us as your insurance agency here in Delaware!"
Kristen Hays
March 2, 2026
"Thank you Jen for making this a fast and easy process"
"Happy to hear that, thanks for choosing us as your insurance agency Kristen!"
Steven Walls
February 27, 2026
"Jen is AMAZING!!!!"
"Thanks, Stephen. Appreciate it and agree. Have a good weekend!"
Victoria Williams
February 27, 2026
"Jen assisted me through the process of getting car insurance that worked for me. She was super sweet and I enjoyed working with her!"
"This is great to hear. Thanks for taking a moment, Victoria. We really appreciate your business and for choosing us as your insurance agency. Have a great weekend!"
Valerie Parker
February 26, 2026
"Jen Waski was great to work with when I needed to open a new policy. She provided exceptional service."
"We are happy to help. Thanks for choosing us as your insurance agency here in Delaware Valerie!"
Diana Miller
February 25, 2026
"Spoke with Fred today who was the most personable, kind and understanding. Explained perfectly for me, 10/10"
"Thanks Diana, we are happy to help!"
Kayla Miller
February 24, 2026
"Josh was very helpful and willing to go out of his way to get me the details I needed and explain everything thoroughly."
"Thanks Kayla, we appreciate it!"