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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beverly Wilkerson

Beverly Wilkerson

April 9, 2025

5  out of  5
rating by Beverly Wilkerson
"Fred is very personable, bubbly and kind. Speaking with him was a very pleasant experience"
We responded:
"Happy to hear that Beverly. We truly appreciate you!"
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Robin Caldwell

April 8, 2025

5  out of  5
rating by Robin Caldwell
"The Matt Basil agency is amazing I've always had great customer service they've always informed me of new things that could be of helped me to lower my cost or that I might need the people are so friendly and very helpful Matt has a great team"
We responded:
"Awesome, thanks Robin we appreciate you!"
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mark falkner

April 4, 2025

5  out of  5
rating by mark falkner
"I called State Farm insurance and Krista took good care of me.I was able to save over a thousand dollars a year.She was very professional and knowledgeable with many years of experience.It was amazing how fast she got all the paperwork done and I was out the door.Jana was very nice to me as well.Matt is very lucky that he has such a qualified team.Thank you again for the wonderful experience!!!"
We responded:
"That’s great to hear Mark. Thanks so much for choosing us to help you with your insurance needs. Welcome to our agency!"
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William Settle

April 2, 2025

4  out of  5
rating by William Settle
"Riley is very pleasant and professional. She was extremely helpful, an great way to be in service of the customer, she mastered that art and skill."
We responded:
"Thanks William, please let us know what we can do to earn that last star. "
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Dj Adams

April 2, 2025

5  out of  5
rating by Dj Adams
"Jennifer is very professional and very helpful. She always makes sure you are well taken care of."
We responded:
"Happy to hear that, thanks for giving us a shout out DJ!"
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james harrison

April 1, 2025

5  out of  5
rating by james harrison
"Krista was very friendly and addressed billing issue quickly."
We responded:
"Glad to hear that thanks James!"
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Chris Lefner

April 1, 2025

5  out of  5
rating by Chris Lefner
"Fred was great"
We responded:
"Thanks Chris, we appreciate it!"
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Chelsie Lopez

March 31, 2025

5  out of  5
rating by Chelsie Lopez
"Thank you for quick and easy help Fred!"
We responded:
"Thanks Chelsie!"
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Dee Davis

March 29, 2025

5  out of  5
rating by Dee Davis
"My experience today with Nicole was amazing very professional, kind and courteous"
We responded:
"Thanks Dee, we appreciate you!"
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edens duphresne

March 28, 2025

5  out of  5
rating by edens duphresne
"Great service. Jennifer is always there to assist and resolve any problems I may have. Would recommend."
We responded:
"Thanks!"
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glenn james

March 28, 2025

5  out of  5
rating by glenn james
"Good Work"
We responded:
"Thanks Glenn!"
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Tony Strzalkowski

March 28, 2025

5  out of  5
rating by Tony Strzalkowski
"Krista made the whole process of getting homeowners insurance and car insurance very simple and personable."
We responded:
"So glad to hear that thanks so much for taking a minute to give us a great review. We appreciate you choosing us as your insurance agency, welcome Tony!"
Profile photo of Patricia Bailey

Patricia Bailey

March 27, 2025

5  out of  5
rating by Patricia Bailey
"Wow! What great experiences I've had with Josh. First, he helped me find a comprehensive renter's policy for less than $9/mo. Then, he called back to work with me on a bundle of my renter's policy with an automobile policy for $40 LESS than the policy I had. He's really personable, efficient and ready to work with you to find the best policies for the best price. A real pleasure working with him!"
We responded:
"That’s great news Patricia. We appreciate you choosing us as your insurance agency here in Delaware. Glad Josh could help!"
Profile photo of Patricia Bailey

Patricia Bailey

March 27, 2025

5  out of  5
rating by Patricia Bailey
"Wow! What great experiences I've had with Josh. First, he helped me find a comprehensive renter's policy for less than $9/mo. Then, he called back to work with me on a bundle of my renter's policy with an automobile policy for $40 LESS than the policy I had. He's really personable, efficient and ready to work with you to find the best policies for the best price. A real pleasure working with him!"
We responded:
"That’s great news Patricia. We appreciate you choosing us as your insurance agency here in Delaware. Glad Josh could help!"
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paul medina

March 27, 2025

5  out of  5
rating by paul medina
"Fred Waski is very professional and knowledgeable person to talk to. Easy to communicate and deal with. Hats off to him."
We responded:
"Thanks Paul we appreciate you, have a great weekend!"
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Patrick Smith

March 27, 2025

5  out of  5
rating by Patrick Smith
"Fred was a very nice guy who made every thing smooth helping me sing up for my policy. Great guy."
We responded:
"Thanks Patrick!"
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Charles Thompson

March 26, 2025

5  out of  5
rating by Charles Thompson
"Great service"
We responded:
"Thanks Charles!"
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Marie Civil

March 21, 2025

5  out of  5
rating by Marie Civil
"Ms. Jennifer Waski is always a pleasure to work with."
We responded:
"Great, thanks Marie we appreciate it!"
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Amy

March 21, 2025

5  out of  5
rating by Amy
"Extremely Helpful and a pleasure to talk too. Everything went smoothly."
We responded:
"Happy to hear that, thanks Amy!"
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Jack Hilaman

March 21, 2025

5  out of  5
rating by Jack Hilaman
"I called the office for a quote and worked with Fred. He was excellent and very efficient. I purchased both home and auto insurance. Very good experience. Thank you."
We responded:
"So glad we were able to make the process of buying. Insurance easy, thanks for choosing us Jack, we appreciate you!"
Profile photo of Dianna Dardzinski

Dianna Dardzinski

March 20, 2025

5  out of  5
rating by Dianna Dardzinski
"I cannot say enough great things about Brianne at Matt Basile -State Farm Insurance! She always goes above and beyond to provide top-notch customer service. She consistently takes the time to truly understand my needs and always finds the best home and car insurance coverage options to protect me and my family—without breaking the bank. She is always available to answer my questions, explain policy details in a way that makes sense, and works within my budget to ensure I have the right protection at the best possible price. It’s obvious she genuinely cares about me and my family! Brianne is professional, knowledgeable, and I believe she truly has your best interests at heart. I highly recommend this group to anyone in need of quality insurance with exceptional service!"
We responded:
"Thanks Dianna, we appreciate you!"
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India A

March 19, 2025

5  out of  5
rating by India A
"They were able to cut my insurance payment in half once I switched over to them!!!!"
We responded:
"Thanks so much India for taking the time to review us. We’re so happy you were able to save money when switching over to our office!"
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joseph simpson

March 19, 2025

5  out of  5
rating by joseph simpson
"Just got off the phone with Josh at Matt Basile State Farm, quick and easy insurance policy update. Would recommend."
We responded:
"Thanks so much for the review Joseph we really appreciate your business."
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Angelica Hernandez

March 18, 2025

5  out of  5
rating by Angelica Hernandez
"Great agent answered all my questions Josh was very accurate on his answers and very patient with all my questions."
We responded:
"Happy to help, we appreciate you choosing us for your insurance needs!"
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Elizabeth Dardzinski

March 17, 2025

5  out of  5
rating by Elizabeth Dardzinski
"Excellent customer service in a very timely manner."
We responded:
"Great thanks Elizabeth!"