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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rose D.

Rose D.

August 29, 2024

5  out of  5
rating by Rose D.
"I was a customer years ago and recently moved back to Delaware and your company was the only company I wanted to be with from the time my call was answered it was nothing but 5 stars. Fred was professional friendly and on point. I’m glad I made the call. Thanks Fred have an awesome kinda day"
We responded:
"Thank you for the kind words Rose, and for once again choosing us as your insurance agency here in Delaware!"
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Eric G. Monnat

August 28, 2024

5  out of  5
rating by Eric G. Monnat
"I’ve been with State Farm for over 20 years and with Matt for over 10. Krista and the rest of the staff provide great service to ensure I have the best coverage available on my home, autos, and life insurance policies."
We responded:
"Eric, thank you for the kind review and letting us insure you. -Matt"
Profile photo of Eric R

Eric R

August 28, 2024

5  out of  5
rating by Eric R
"Been with them for years. Always been happy"
We responded:
"Thanks Eric!"
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Katherine Martinez

August 28, 2024

5  out of  5
rating by Katherine Martinez
"Krista is very nice and always willing to help."
We responded:
"Thank you Katherine!"
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Lynn Barmer

August 26, 2024

5  out of  5
rating by Lynn Barmer
"This office is the BEST, always friendly & accommodating & always trying to help me find ways to save $"
We responded:
"So happy to help, thanks for choosing us as your insurance agency thanks Lynn!"
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GigaCoastersInc.

August 26, 2024

5  out of  5
rating by GigaCoastersInc.
"State Farm is so wonderful to work with. Fred was very helpful when adding a new car to my policy. It was very quick and easy."
We responded:
"Thanks, we appreciate you!"
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Carol Goldberg

August 24, 2024

5  out of  5
rating by Carol Goldberg
"Wonderful service. Very knowledgable and patient. ."
We responded:
"Thank you Carol!"
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Joshua Jose

August 23, 2024

5  out of  5
rating by Joshua Jose
"Quick and friendly service from Fred! Would highly recommend."
We responded:
"Thanks Joshua, we appreciate you!"
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Melissa Martin

August 22, 2024

5  out of  5
rating by Melissa Martin
"Krista was great with advice on how to save some money on my insurance. She handled everything for me over the phone. She is awesome!!"
We responded:
"So glad to hear thanks Melissa!"
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Dave Patel

August 20, 2024

5  out of  5
rating by Dave Patel
"Fred and Jen did an amazing job helping me get everything set up."
We responded:
"Thanks Dave!"
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Erica Smeltzer

August 20, 2024

5  out of  5
rating by Erica Smeltzer
"This office is amazing! Always so helpful and welcoming! Special thanks to Jennifer for all her help! She was awesome!!"
We responded:
"Thank you Erica, we appreciate you!"
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David J

August 16, 2024

5  out of  5
rating by David J
"A great pleasure working with Matt B's State Farm office! Jenny Waski is an absolute pleasure, very efficient, informative and helpful!"
We responded:
"Glad to hear that, we are happy to help David!"
Profile photo of Jamal Armbrister

Jamal Armbrister

August 16, 2024

5  out of  5
rating by Jamal Armbrister
"The team here at the Dover branch is very professional and courteous in handling its customers. Fred is that guy! Thanks much!"
We responded:
"Nice, thanks Jamal we appreciate you!"
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Christopher Starrett

August 15, 2024

5  out of  5
rating by Christopher Starrett
"Very helpful. Always happy with service."
We responded:
"Thanks Christopher!"
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skylar thomas

August 14, 2024

5  out of  5
rating by skylar thomas
"THE AGENT FRED WAS VERY HELPFUL AND KNOWLEDGEABLE FOR MY INSURANCE NEEDS THANK YOU"
We responded:
"Happy to hear that Skylar, we appreciate you!"
Profile photo of Michael Harrison

Michael Harrison

August 14, 2024

1  out of  5
rating by Michael Harrison
"I’ve been a loyal customer with Matt’s office for multiple years. But when it come time for me to actually use my homeowners insurance, they have left me high and dry. With no possible solution. They let it be known that it is not their problem that I have water damage inside my home from my roof and they are telling me there is nothing wrong with my roof when there was a hail storm that came in there is 10+ Homes in my neighborhood that have all had brand new roofs put on because of the storm but yet I have water damage inside of my house and there’s nothing wrong with my roof."
We responded:
"Unfortunately claims will make decisions based on what the policy covers. We wish we could do more in this case but we cannot."
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Cindy Startt

August 13, 2024

5  out of  5
rating by Cindy Startt
"Jennifer is awesome. I recommend her for ALL of your insurance needs."
We responded:
"Great, thanks Cindy we appreciate it!"
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Judy Smith

August 13, 2024

5  out of  5
rating by Judy Smith
"Fred was very helpful and very courteous. He made the experience very easy. Kudos to him!"
We responded:
"Glad to hear that Judy, thanks again for choosing us as your insurance agency!"
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Kaden Rennie

August 12, 2024

5  out of  5
rating by Kaden Rennie
"I called State Farm to update my renters insurance policy. Fred answered the call. He was very courteous, professional and helpful which made the whole process very pleasant. I appreciated how quickly and efficiently he completed my updates so I spent very little time on the phone. I am extremely happy with my overall experience with State Farm. Thank you!"
We responded:
"Awesome, thanks Kaden. We are happy to help!"
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Alexandra LeRoy

August 12, 2024

5  out of  5
rating by Alexandra LeRoy
"Fred was great to work with. He answered all of my questions and was always responsive. Highly recommend Matt Basile's office."
We responded:
"Great! Thank you Alexandra for taking a minute to review us and choosing us as your insurance agency here in Delaware."
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D3ATHD0LL1E ・゚: *・゚:*

August 9, 2024

5  out of  5
rating by D3ATHD0LL1E ・゚: *・゚:*
"Awesome experience working with krista! She was super patient and helpful."
We responded:
"Thank you for the kind words we appreciate you choosing us as your insurance agency!"
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Mew Pew

August 9, 2024

5  out of  5
rating by Mew Pew
"Was amazing very kind and careing"
We responded:
"Thanks, we appreciate you!"
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Tabitha Messick

August 8, 2024

5  out of  5
rating by Tabitha Messick
"Fred is always great to deal with when we have a question or need anything."
We responded:
"Thanks Tabitha, we appreciate you!"
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R P

August 8, 2024

5  out of  5
rating by R P
"Brianne has always been helpful with help snd questions"
We responded:
"Happy to help, thanks!"
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Renee Cimo

August 7, 2024

5  out of  5
rating by Renee Cimo
"I loved working with Jen. She was very kind and answered all of my questions."
We responded:
"Thank you for taking a few minutes Renee, we appreciate you!"