
State Farm® Insurance Agent Matt Basile
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elizabeth Dardzinski
March 17, 2025
"Excellent customer service in a very timely manner."
Yvette Singh
March 15, 2025
"Fred Waski was a pleasure to work with. He's patient, kind, and understanding. You can hear his willingness to help as it radiates in his voice over the phone and in person. Fred is very knowledgeable and took his time to thoroughly explain the services my husband and I were transferring from the state we previously resided in. He was willing to come in early or stay late if we needed his assistance. Each time we called with questions, Fred responded quickly. With Fred's help, this process was made easy."
"So happy to hear that Yvette. Welcome to Delaware we are happy to help!"
Barry Smi
March 15, 2025
"Excellent agency by any measure. When I walked in to Matt Basile's State Street office (without an appointment) I was met at the door by Josh who immediately put me at ease. I explained I was a retired military officer hoping to make a change becaue the insurance company i was with for almost 50 years has changed service, policies and prices in a negative way. Much to his credit, Josh invited me into his office, asked the right questions and gave me quote for combined home and auto in less than 30 minutes. The coverage was equal to or better than what I had in every way. And $180 per year less! Even better, Josh listened, was friendly, knowledgeable and professional. A very enjoyable experience. Highly recommend!"
"First of all thanks for taking the time to share your thoughts. Next, we are happy our experience exceeded your expectations . Lastly, thanks for choosing us as your insurance agency!"
warren meekins
March 14, 2025
"Was very polite and helpful in changing over my car insurance from another company. Very easy to talk to and didn't mind doing a little extra when we had questions."
Karen Evins
March 13, 2025
"I spoke with Nicole Gawel, from Matt Basile's office today. She took time to listen and hear my concerns about continuous increases on my car insurance. Although there was nothing, she could do to lower it any further, she mentioned some things that they offer to lower insurance costs, by taking an advanced defensive driving course and a drive safe and save, blue tooth link, to put on my vehicles and I may consider these options. I wanted to leave her a 5 start review, b/c that is what she deserves. She was very kind and caring and listened. I will say though, if increases continue, I will be looking for other options as did a few of my friends who have left State Farm. I have been a long-standing customer with State Farm and have multiple vehicles and home owners insurance with them and never filed one claim in all the years I've been with them. So, there should be discounts, not increases, and some reward for a long-standing customer with a great record."
"Great, thanks so much for taking a moment, Karen. We appreciate you!"
Sandy Amaker
March 12, 2025
"Fred was awesome to work with! He was patient with me as I shuffled through paperwork and looked for information. Fred was very easy to talk to and knows his job! I am very happy to be back at State Farm as my insurance carrier after decades."
"Thanks so much for the kind words Sandy! We’re happy to have you back and thanks for choosing us as your insurance agency.."
Terri Parker (LeoLove302)
March 10, 2025
"This past weekend, I purchased a family van and contacted State Farm first thing Monday morning to obtain insurance coverage prior to vehicle registration. Fred expertly secured the necessary coverage and identified additional, affordable options I hadn't considered. His professionalism and expertise instilled confidence, assuring me of State Farm's commitment to my vehicle and personal safety. Thank you; I am a loyal customer for life."
"This is great, thanks so much for taking the time to give us such a great review. Of course thank you for choosing our agency for your insurance needs!"
Stephanie Studzinski
March 8, 2025
"Jennifer is the BEST!!!!"
"Thanks Stephanie!"
darrick west
March 7, 2025
"Fred, was very helpful, professional, and informative. I appreciated his guidance."
"Glad we were here to help, thanks Darrick!"
christerfer shepheard
March 7, 2025
"Ms Krista was super helpful and super quick my insurance when I stated that I needed it ASAP."
"Perfect, thanks for choosing us for your insurance needs!"
reggie antoine
March 7, 2025
"Josh went from point to point and explained everything crystal clear. Great customer service. Josh, way to go!!!"
"Grateful for your business, thanks Reggie!"
Ashley Lyon
March 5, 2025
"Fred was amazing to work with. Answered all of my questions, called back quick, sent the documents in needed within minutes! A+ for service"
"Thanks for taking a moment to let us know how we did, we appreciate you Ashley!"
Nory White
March 5, 2025
"Very helpful in trying to get the best plan and rates for our family."
"Great, thanks for choosing us as your insurance agency Nory!"
Oscar Perez
March 5, 2025
"Every time I call State Farm for a question or a quote they are very helpful and friendly. Jennifer took her time answering my questions and explaining every single detail to make sure I understood everything. She went further giving me advice on what is best for my situation. I am glad I have State Farm for my auto and home insurance."
"Thanks Oscar!"
Tina Goree
March 5, 2025
"Very friendly professional and no issues in helping me correct the problem. Very quick service"
"Thanks!"
Jimbo Weiss
March 5, 2025
"Josh was very knowledgeable and helpfull !"
"Thanks Jimbo!"
Teena Robinson
March 4, 2025
"Jennifer Waski is by far the most pleasurable Insurance agent I have ever worked with! She takes her time to explain everything and makes sure you understand the services you're getting. She's professional and very informative! She made my experience with State Farm the best I've ever had when dealing with insurance agents! If only all agents could be like her!! Thank you for being such a treasure!"
"Thank you so much for the kind words Teena, we are happy to have her. We appreciate you!"
Landon Bryant
March 4, 2025
"Fred’s customer service was through the roof he got me what I needed in a very quickly manner!"
"Perfect thanks Landon!"
Meghan Boyer
March 4, 2025
"Great customer service, super easy!"
"Awesome, thanks Meghan!"
Andre Williams
March 4, 2025
"I just want to thank Jennifer for her great customer service and keeping me in the loop with new things at State Farm"
"Happy to hear that thanks Andre, we appreciate you!"
Donna Butler
March 3, 2025
"I am extremely satisfied with State Farm's help in July. They called a tow truck, contacted the car rental co. and kept me informed by email. Thanks for your timely response."
"Really glad to hear that thanks a lot for your kind words Donna . We appreciate you!"
Cindy Startt
March 1, 2025
"Jennifer is awesome. I recommend her for ALL of your insurance needs."
"Great, thanks Cindy we appreciate it!"
Nichole Witherspoon
February 28, 2025
"I was in a pinch and Jana came to the rescue! Any questions I have or any concerns are always met with urgency. I appreciate you guys!!"
"It’s really great to hear Nichole. Thanks for the kind words. We appreciate you, have a great weekend!"
Shawn Glassmeyer
February 28, 2025
"They are quick to respond and take good care of you. Josh is on point!"
"Thanks Shawn, we appreciate it!"
Katie Ehrmann
February 28, 2025
"Brianne was fantastic!!! We purchased a new car over the weekend and the "off hours" tech told us they wouldn't insure the car. Brianne was able to fix it and keep us as a client."
"Thanks Katie, we appreciate the feedback!"